Refund policy
At atmallpakistan.store, hum apne customers ko quality products aur transparent service dene par yaqeen rakhte hain. Agar kisi wajah se aap apne order se satisfied nahi hain, to neeche di gai policy apply hogi.
Return Eligibility
Product sirf us surat me return ya refund ke liye eligible hoga agar galat, damaged, ya defective receive hua ho.
Parcel receive karte waqt opening video banana lazmi hai. Video ke baghair claim accept nahi kiya jayega.
Product unused, original packing, aur sab accessories ke sath hona chahiye.
Return request delivery ke 48 hours ke andar raise karna zaroori hai.
Non Returnable Items
Used products
Without opening video claims
Customer preference change hone par
Incorrect address ya customer ki ghalti se undelivered orders
Return Process
Return request ke liye hume email ya WhatsApp par contact karein.
Apna order number, problem ki details, aur opening video share karein.
Hamari team verification ke baad aapko next steps guide karegi.
Refund Policy
Approved refund sirf product price tak limited hoga.
Delivery charges refund nahi hote, jab tak galti humari side se na ho.
Refund 7 to 10 working days me process hota hai.
Refund bank transfer ya store credit ke zariye diya ja sakta hai.
Exchange Policy
Agar product defective ya wrong nikle to exchange available hai, stock availability ke mutabiq.
Contact Information
Agar aapko is policy ke hawale se koi sawal ho to hum se rabta karein.
📧 Email: web.apktower@gmail.com
📞 Contact No: 03044754121
🌐 Store: atmallpakistan.store